Express 1 error: ‘There was an error while attempting to purchase postage: Unable to process payment.’

This error usually comes up when there are issues with your payment method, in which case, you will need to contact your bank.

However, you should also make sure that your Express 1 account is properly set up. In order to do that, you will need to follow the below steps:

1. Go to Settings,


2. Then, click on Shipping Carriers,

Screen Shot 2014-11-28 at 1.02.32 PM

3. Click Purchase Postage, next to Express 1

Screen Shot 2014-11-28 at 1.03.23 PM

This should take you to your Express 1 account, where you should go to your management page to make sure everything is properly set up.