Finding more about your shipment errors

Finding more about what exactly went wrong when processing your shipments is very easy using the warning signs in the Shipments section. If you get an exclamation mark or a dark circle next to a shipment, simply hover over it and a small pop-up window will come up and let you know what exactly went wrong with your shipment:

Warning sign:


Dark circle:


Warnings will display a green checkmark for generating the shipping label, but red exclamation marks and dark circles for any or both of the remaining areas.