While using Google Chrome, you might have experienced some issues when printing PDFs from your Appath account. Issues like faded, poor quality PDF prints or even blank or black PDF previews.
In order to fix this, you will need to disable the standard PDF viewer and enable Adobe Reader/Acrobat’s PDF viewer. You can always download Adobe Reader here, free of charge. Also, please make sure that you are always using the latest version of Chrome.
First, let’s make sure you are using the latest version of Chrome. To do this, you will need to follow the instructions below:
- if you’re on a Mac: go to Chrome at the top of the window and click on About Google Chrome. Chrome will then begin checking for updates.
- if you’re on a PC: go to Chrome at the top of the window, then click on Help and choose About Google Chrome,
As soon as your browser is up to date, it should look like in the below example,
Now, in order to disable te built in PDF viewer, you will need to go to the address bar and type in the following: chrome://plugins and find the Chrome PDF Viewer section and simply click on Disable,
Once you’ve done that, make sure you click to the enable Adobe Acrobat Reader Plug-in. Next, if you go back to view the PDF, you should see the Adobe Reader gray print bar instead of the standard one. Use the Printer icon from this bar to print your label.
