Please note that these rates were only available to very large shippers with a volume of over 250.000 Priority Mail packages per year. However, we are now able to offer this service at a much lower requirement (to check and see if this option is available for you, please find […]

USPS partners with several carriers such as UPS or FedEx, where they pick up a certain package and then transfers it to USPS for the final delivery. USPS Partner Carriers: UPS Mail Innovations FedEx SmartPost DHL Global Mail Each of the above services will provide you a different tracking number, […]

In case you generate SCAN forms for Express 1 and you receive several forms, this is most likely caused by the fact that Appath has multiple servers that are linked to Express 1 meters. Therefore, while Appath will try to always use the same one for all your shipments, if […]

If you would like to set up your Endicia account to automatically purchase postage when the balance in your account reaches a certain amount, this can be done very easy via your Endicia account. To do this, simply follow the below instructions: 1. Go to Endicia and log into your account […]

Both Express 1 and Endicia have set limits on how much postage you can purchase at once, as well as how much postage your account can have at any time: Endicia: maximum postage purchase: $500 (your account can only have $500 at any time) minimum postage purchase: $25 If you would […]

Unfortunately, scheduling pickups is not available within your Appath account. In order to schedule a pickup, you will need to simply go to the shipping carrier’s website and fill out their online form. Please find below the urls for each carrier’s online form: UPS: https://wwwapps.ups.com/pickup/schedule USPS: https://tools.usps.com/go/ScheduleAPickupAction!input.action FedEx: http://www.fedex.com/us/fcl/pckgenvlp/pickup/

If you are getting this error message when adding your UPS account to Appath, this usually means that the address you have entered in Appath, doesn’t match the one listed in your UPS profile. Please note that the addresses need to be exactly the same, because sometimes even minor discrepancies […]

In order to add your existing Express 1 account via your Appath dashboard, you will need to follow a couple of simple steps: 1. Go to Settings, in the top right, 2. Click on Shipping Carriers, 3. Go to Add a Carrier, top right 4. Next, click on the Express 1 logo, from the Supported Carriers list. 5. A […]

Once a package gets delivered by either UPS or FedEx, you might notice some discrepancies in the rates that were actually applied, rather than the ones that you were quoted. These discrepancies might be caused by one of the following reasons: – The order weight that was entered, differed from […]

If the quoted rate is different in Appath than at UPS / FedEx, this might be caused by several reasons: a. The shipping details are different in the carrier’s site than the ones that are added to the order via Appath: – the Ship To and Ship From addresses in […]