If you wish to add eBay products to your Appath account, that can be done very easy. To do this, you will need to add SKUs to your products via eBay. Side note: you need to have Selling Manager or Selling Manager Pro to access this feature in your eBay account […]

If you find that the product weight is not importing correctly from Amazon, this is usually because your product is also listed by other Amazon sellers. If the weight imported from Amazon for that product is different than what you enetered on your listing, this usually happens because Amazon is using […]

If you are getting the following error message: ‘Marketplace is down’, this usually means that the marketplace is experiencing technical difficulties. This means that Appath will suspend all communications with it until everything goes back to normal.

The Appath store is a store in your account which can be for the purposes of creating manual orders that may be outside of any marketplace or store you’ve connected. You can rename this store to anything you’d like, and create multiple Appath stores to use for different purposes, like maintaining separate brand identities. […]

If you do not wish to import all of the item options for your Magento orders, this can easily be adjusted within your Magento account, simply by following the below steps: 1. Login to your Magento account, go to System and choose Configuration from the drop-down, 2. Go to General Settings next to […]

If you don’t want your discounts and coupons to come up into your Appath account, you can easily disable them via your Magento admin account. To do so, you will need to follow the below instructions: 1. Login to your Magento account, go to System and choose Configuration from the […]

If you find that your orders are not successfully importing into your Appath account, this may be caused by several reasons: Order Date and Type:  orders that don’t have shipping info may not import (depending on the marketplace)  orders that are several weeks old, may not import into your Appath account […]

In order to import your Warehouse Location from your Magento account into Appath, you will need to first check out this forum post, that explains how to export Custom Attributes from Magento. Next, you will need to simply enter the Warehouse Location attribute exactly how it is in Magento, to your […]

If you are receiving the following error message: ‘An error occurred attempting to update orders: eBay authentication token has expired‘ when trying to update your eBay store, this means you will need to go ahead and reconfigure your eBay store settings via your Appath account. eBay requires that you reconfigure the […]

A very useful program that allows domestic retailers to ship internationally, is eBay’s Global Shipping Program. If you wish to separate out these orders from the other ones so that you can better enhance your order processing, this can be done very easy via your Appath account. Since all eBay orders come […]