Void Shipped Orders

Voiding a shipped order will update the order in Appath from Shipped status back to Awaiting Shipping status; the order status at your selling channel does not change.

Voiding a created shipping label submits the item to the associated Carrier for credit of the postage fees. If the order was shipped using the manual shipping method (label not created in Appath), then the order shipment is simply voided and order status is returned to Awaiting Shipping.

To void shipped orders:
1. Navigate to Shipped section.
2. Select an order (or multiple orders) to be voided.
3. Click the Void Shipments button above the table.
4. Click the Next button

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